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Root Cause Analysis

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Root Cause Analysis

Are you looking to find the root causes of the issues identified during the audit, and incorporate those into your recommendations?

Root cause analysis can help you write better audit recommendations and increase your audit’s impact. This virtual course introduces hands-on tools that enhance audit quality and allow you to make recommendations that address the underlying causes of observed deficiencies.


This course is for auditors who want to understand and use root cause analysis techniques in their audits.


This virtual course is delivered over 3 days. The course includes a mix of instructor-led content, interactive exercises, and break-out sessions.


September 24 | 10:00 am – 4:00 pm ET

  • Introduction to Root Cause Analysis
  • Root Cause Analysis and the Audit Process
  • Main Categories of Possible Root Causes

September 25 | 10:00 am – 4:00 pm ET

  • Cognitive Bias
  • Root Cause and Audit Recommendations
  • Five Why’s Technique

September 26 | 10:00 am – 4:00 pm ET

  • Fishbone Diagram Technique
  • Pareto Charts
  • Cause Mapping
  • Review of Key Concepts

This course will require up to 3 hours of individual work, in addition to instruction time.


“Great instructors, they clearly know their stuff and have enthusiasm for the subject matter.”

“This was excellent. I liked the interaction and the group work. Of all the professional development sessions I have completed lately, this is the most relevant and useful. I think it will be very useful in the performance audits I am working on now and in the future.”

“This is a tremendous course that I will urge my colleagues to attend in future sessions. I believe we would all greatly benefit from taking this course.”


Course hours can be submitted for continuing professional development credits, subject to approval by IIA, CPA Canada, or other professional associations.


A cancellation fee of $100 (plus applicable tax) will be applied to cancellations received up to 30 days before the first day of the course. Refunds will not be issued after that date. Substitutions will be permitted up to 10 days before the first day of the course for a fee of $50 (plus applicable tax).

CAAF reserves the right to cancel the course due to insufficient registration. Should CAAF decide to cancel a course, registrants will be notified two (2) weeks in advance and will be given the opportunity to receive a full refund or defer their enrolment to a future course offering.